Leadership personnel are quick to describe Navid as a “go getter” and a “hardworking person with a strong work ethic” which is the reason she was chosen at one of the Firestarters of the Year. Her official title is Patient Services Representative II.

Customer service is a strong point for Navid; her actions demonstrate that she truly cares for the patients. Navid is very diligent in keeping the patient benefits portion of her duties up to date. She always makes herself available to help patients understand what can sometimes be very complicated insurance issues.

She is an active member of CBHA’s Positive Pulse Committee which seeks to boost employee fitness and health.